Online Returns

•   In store pickups must be picked up within 3 business days from when the order is ready, if it is not picked up by then the order will be refunded and the merchandise will be subject to our restocking fee 

•    We don't offer exchanges on orders. If you would like a different size or color, please return your unwanted item and place a new order

•    Returns must be postmarked in the mail/drop off box within 7 calendar days from when the order is marked by UPS/USPS as delivered or ready for pickup from our store

•    There is a $1.50 restocking fee for each item returned

•    Returns must include the receipt in the package

•    To start a return click on start a return at the bottom of our website

•    Returned items must be unused and undamaged with its tags attached

•    All sale items and sale promotions including buy x get y free are FINAL SALE, no refunds or exchanges. 

•    All hair accessories are FINAL sale, no refunds or exchanges. 

•    Any items sent back that are not eligible for return and are not paid to be shipped back or picked up from our warehouse within 7 days will no longer be available 

•    We are not responsible for pilling or shrinking of garments

•    We are not responsible for lost or stolen packages